Apr 11, 2022
In General Discussions
Being able to make a product suitable for one major customer is completely different from applying it to a thousand major customers; similarly, the ability to serve one major customer is different from the ability to serve a thousand major customers. Also different. These two requirements illustrate a problem, that is, to become a qualified supplier of large telemarketing list customers, SaaS service providers must have corresponding service capabilities. This is the first thing a major client should evaluate before formal cooperation. I found a phenomenon in consulting services: when some companies have money, they rush to market and recruit a lot of sales; when they have no money, they first lay off solution, implementation and customer success personnel. Therefore, the service capability as a qualified supplier for major customers has never been established. This is one of the main reasons why telemarketing list large customers choose SaaS companies carefully or not. 3. Efficiency issues affecting SaaS business For SaaS service providers, the most difficult thing to solve is efficiency, including sales efficiency and service efficiency. As mentioned earlier, the SaaS business is essentially an efficiency game; especially if you are a big customer, if the efficiency is not improved, the SaaS business will not make money. Only by solving the above three problems can SaaS pass the "narrow door" of large customers. Finally, end with one sentence: Although the discussion is about being a big SaaS customer, don't worry about whether the customer is "big", but should pay more attention to whether the customer is "right". Only the "right" customers are worthy of cooperation.